Analyst Business Systems – KZP

Signet Jewelers seeks a functional administrator to work closely with business owners, set application requirements, maintain data integrity, and coordinate testing across multiple business functions.

• Participates in systems development projects as a subject matter expert in major business application or set of applications. Consults with business unit management on a regular basis to ensure that business and customer needs are addressed. Develop and maintain detailed business processes and procedures.
• In partnership with the business departments and technical teams, develops detailed systems design specifications and components (user screens, program logic, calculations, formats, reports, interfaces, etc.).
• Develops system acceptance test plans, objectives, and cases/scripts. Assists in the development of written procedures to ensure optimal system utilization and administration.
• Provides assistance with user training and documentation activities.
• Provides problem resolution and enhancement support for production applications. Participates in priority setting for IT initiatives by facilitating priority discussions with unit management.
• Provides system support and troubleshooting for the business departments. Train new users and problem solve general questions. Develop and maintain reporting as needed by the business departments. Heavy liaison to IT department.
• Researches and identifies strategic business opportunities for enhanced efficiency, revenue growth, and customer service with new systems development.