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Dialer Systems Administrator — CCaaS & Salesforce, On-Site
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-10
Listing for:
DaBella
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
DaBella in Austin/Dallas is seeking a Junior Call Center Systems Administrator to support Five9 and CCaaS platforms, including Salesforce integrations. You will help optimize IVRs, queues, dialing strategies, and messaging channels to boost agent productivity and customer service.
The role involves on-site work with occasional travel, user provisioning, and monitoring system performance to minimize dropped calls and maximize connect rates. Strong teamwork and problem-solving are essential.
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