Lead Administrator L1

Key Responsibilities

• Install, configure, administer, and manage Red Hat Open Shift clusters on Bare Metal and VMware platforms.
• Perform Open Shift patching and version upgrades with minimal impact to production workloads.
• Maintain and support existing Dev Ops infrastructure pipelines integrated with Open Shift.
• Create, manage, and troubleshoot persistent storage, including file systems and persistent volumes.
• Configure and manage RBAC and security policies across clusters.
• Configure and manage Ingress Controllers, Routes, and network load balancers.
• Support inter-cluster communication and hybrid/multi-cluster architectures.
• Apply strong understanding of networking and firewall concepts in Kubernetes and Open Shift environments.
• Troubleshoot cluster networking, DNS, and connectivity issues.
• Monitor cluster, node, and application health using Prometheus, Grafana, and Splunk.
• Configure alerts, dashboards, and metrics for proactive monitoring.
• Identify performance bottlenecks and recommend optimization measures.
• Troubleshoot complex issues related to cluster performance, storage, networking, and application deployments.
• Resolve pod and container runtime issues.
• Respond to production issues in a timely and professional manner, meeting SLAs.
• Lead resolution of high‑priority P1/P2 incidents and provide detailed Root Cause Analysis (RCA) reports to clients and stakeholders.
• Familiarity with enterprise ITSM processes.

• 5–8 years of experience with Open Shift (Red Hat Open Shift).
• Strong troubleshooting, documentation, and communication skills.
• Excellent understanding of networking and firewall concepts in Kubernetes/Open Shift environments.
• Experience with monitoring tools such as Prometheus, Grafana, and Splunk.
• Experience with Dev Ops pipelines on Open Shift.

Compensation range: $60,000–$135,000 per year, depending on location, experience, and other factors.

Benefits include:

• Full range of medical and dental benefits.
• Disability insurance.
• Paid time off, including sick leave.
• Other paid and unpaid leave options.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are a committed inclusive workplace and value diversity.