Senior Director, CPM Transformation & Sales Digital Products

Overview

McKesson is an impact-driven company focused on delivering insights, products, and services that make quality care more accessible and affordable. We foster a culture where you can grow, contribute, and bring new ideas to life.

Job Title:
Senior Director, CPM Transformation & Sales Digital Products

Position Summary (Purpose of job):

The Senior Director, CPM Transformation & Sales Digital Products is accountable for delivering NAPD's Customer Performance Management (CPM) transformation and serving as the Technology Service Leader for the Sales Digital Products portfolio. This role leads enterprise technology delivery across strategic commercial transformation initiatives, ensuring technology investments are executed successfully and deliver measurable business value. The CPM program spans Contract Lifecycle Management (CLM), AI-enabled automation, data engineering & analytics, Global Customer Incentives (GCI), Rebates Waiver Governance, and enterprise systems integration.

The leader provides executive oversight for technology delivery, governance, investment management, risk mitigation, and successful execution across all CPM work streams. This role also serves as the accountable Technology Service Leader for the Sales Digital Products portfolio, leading a team of Technology Service Managers responsible for CRM and sales-enabling technologies to support the commercial organization. As a member of the NAPD MT Transformation Office leadership team, this leader partners across Technology and the business to drive execution of strategic commercial transformation initiatives and advance the organization s transformation objectives.

Success in this role requires exceptional technology delivery leadership, executive stakeholder management, financial stewardship, and the ability to lead large-scale transformation initiatives with disciplined execution.

• CPM Transformation
• Own end-to-end technology delivery for the CPM transformation, ensuring successful execution across scope, schedule, budget, quality, and business outcomes.
• Translate business strategy into an integrated technology roadmap and execution plan spanning CLM, AI-enabled automation, data engineering & analytics, Global Customer Incentives, Pricing, and enterprise integration initiatives.
• Provide technology leadership for CPM solution delivery, partnering with Enterprise Architecture to ensure scalable, secure, and integrated technology solutions that support long-term objectives.
• Lead cross-functional technology delivery across engineering, architecture, infrastructure, data, security, business, and vendor teams to deliver transformation objectives.
• Establish executive governance for CPM transformation, overseeing program execution, technology investments, risks, dependencies, financial performance, and business value realization.
• Communicate program health and strategic recommendations to executive leadership.

• Sales Digital Products Service Ownership
• Serve as the accountable Technology Service Leader for the Sales Digital Products portfolio.
• Lead, coach, and develop a team of Technology Service Managers responsible for the operational health, lifecycle management, and continuous improvement of the Sales Digital Products portfolio.
• Build a high-performing Technology Service Management organization through talent development, succession planning, and continuous capability improvement.
• Own the technology roadmap, lifecycle management, investment planning, and modernization strategy across the portfolio.
• Ensure service reliability, operational excellence, and continuous improvement while monitoring service health, platform performance, and customer satisfaction.
• Build strong partnerships across Technology and Business organizations, influencing executive stakeholders and aligning technology investments with business priorities.

• Expertise in leading enterprise technology transformation initiatives from strategy through execution
• Strong technology delivery governance, financial management, and risk management skills
• Deep knowledge of enterprise applications, systems integration, data platforms, and AI-enabled technologies, with the ability to evaluate technical risk and influence solution direction
• Ability to lead cross-functional teams and influence executive stakeholders in a matrixed environment
• Strong strategic thinking, problem-solving, and decision-making capabilities
• Excellent executive communication, collaboration, and relationship management skills
• Demonstrated leadership, coaching, and talent development abilities

• Bachelor s degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field;
  Master s degree preferred.
• Typically requires 10+ years of progressive experience leading enterprise technology transformation initiatives.
• Experience delivering large-scale technology programs involving cross-functional teams, vendors, and…