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Regional Field IT Lead — Onsite Support & SLA Excellence

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Cognizant
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Cognizant’s CIS Practice is seeking a Field Service Lead to ensure delivery of onsite IT support in Irving, Texas. The role oversees desktops, laptops, mobile devices, printers, and conference room tech, while driving SLA and KPI performance and acting as the regional escalation point for incidents.

You will provide leadership, coaching, and staffing support, ensuring consistent service execution and strong client relationships across sites. Visa sponsorship is not offered.

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