NetSuite Administrator

The Net Suite Administrator is a core member of the IT team, responsible for the administration, maintenance, and continuous improvement of Quest's Net Suite ERP platform. The role serves as the primary point of accountability for Net Suite system availability, security, and performance, ensuring the platform reliably supports the operational and financial needs of the business.

The Net Suite Administrator works closely with business users and functional stakeholders to maximize utilization of Net Suite's delivered features and functionality, applying a solid understanding of accounting principles and business best practices to translate operational needs into effective system solutions. Beyond day-to-day administration, the role carries project management responsibility — leading platform updates, customizations, and system integrations with other Quest applications from scoping through delivery.

The role also partners with business stakeholders to develop test scripts, coordinate test execution, and support end user training, ensuring that system changes and enhancements are adopted effectively across the organization.

• Stakeholder Partnership & Requirements Translation
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  Partners with key stakeholders across Accounting, Finance, Operations, and Sales to understand business needs and translate functional requirements into effective Net Suite solutions. Maintains a strong working knowledge of accounting, business, and SOX best practices and applies that understanding to system design and configuration decisions.
• Platform Administration & System Maintenance
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  Manages the ongoing maintenance, updates, testing, and delivery of the Net Suite environment. Responsible for system availability, security administration, and the build, configuration, and troubleshooting of software enhancements, application deployments, and infrastructure upgrades.
• System Support & Enhancement Management
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  Provides ongoing technical support to business users and manages the prioritization and resolution of support and enhancement requests. Serves as the primary point of contact for platform issues, ensuring timely and effective resolution that minimizes business disruption.
• Integration & Data Management
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  Builds and maintains integrations between Net Suite and other Quest systems to ensure the scalability, accuracy, and completeness of data flowing into and out of the platform. Ensures data consistency and integrity across connected systems.
• Reporting & Analytics
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  Leverages Suite Analytics to develop Saved Searches, reports, and dashboards that provide business users with timely and accurate operational and financial data. Supports the broader BI strategy through experience with Power Apps and Power BI where applicable.
• Workflow & Automation Development
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  Utilizes Suite Flow and Suite Script to design and implement workflow automation that improves operational efficiency, reduces manual effort, and increases the overall return on investment of the Net Suite platform.
• Project Management & Delivery
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  Acts as project manager for Net Suite and Accounting/Finance-related initiatives, leading projects from requirements capture through production delivery. Responsibilities include building test cases, coordinating test execution, completing required documentation, and managing timelines and stakeholder communication throughout the project lifecycle.

• Minimum of five years of experience managing Net Suite projects and platform administration.
• Solid understanding of IT application technologies, ERP systems, and Net Suite modules as they relate to business objectives.
• Bachelor's degree in Computer Science, Information Systems, or a related technical field preferred.
• Net Suite Suite Foundation and/or Administrator Certification preferred.
• Preferred experience with Agile, Scrum, or Dev Ops methodologies.
• Hands-on experience with Net Suite configuration, Suite Flow, Suite Script, and Suite Analytics.
• Experience building and managing system integrations between Net Suite and third-party or internal platforms.
• Strong project management skills, including requirements capture, test case development, and production delivery coordination.
• Experience with Power Apps and Power BI.
• Maintains current knowledge of Net Suite platform updates, new features, and emerging capabilities, proactively identifying opportunities to improve efficiency, automation, and return on investment.
• Manages competing priorities and deadlines effectively, maintaining quality and responsiveness across concurrent support requests, enhancement work, and project deliverables.
• Communicates clearly and professionally with both technical and non-technical stakeholders, adapting style and detail level to the audience.
• Approaches problems analytically, exercising sound judgment to identify root causes and deliver effective, lasting solutions.
• Demonstrates reliable, consistent attendance and punctuality in support of team operations and project delivery commitments.