Lead Salesforce Architect

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here we focus on the health, happiness, and well‑being of you and those we serve – we care.

The Lead Salesforce Architect serves as the senior technology leader responsible for defining and governing enterprise Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Data Cloud, CRM integrations, AI‑enabled solutions, and related enterprise platforms. The role partners with business leaders, product owners, enterprise architects, engineering teams, and external partners to design scalable, secure, and compliant solutions that support McKesson’s strategic business objectives.

The architect drives architecture governance, establishes standards, mentors solution architects, and ensures alignment with enterprise architecture principles. This position operates with significant autonomy and provides leadership across multiple programs and portfolios.

• Architecture Strategy & Leadership
  Define enterprise Salesforce architecture strategy and target‑state roadmaps. Lead architecture reviews and approve solution designs for high‑impact initiatives. Establish architecture principles, standards, patterns, and governance processes. Drive platform modernization and technical debt reduction initiatives. Collaborate with Enterprise Architecture teams to align Salesforce strategy with long‑term enterprise goals.
• Salesforce Platform Ownership
  Own end‑to‑end architecture for Salesforce Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Data Cloud, Marketing Cloud, and custom applications. Define reusable design patterns and integration standards. Guide solution teams on platform scalability, data architecture, and security requirements. Review application performance and recommend optimization opportunities.
• Integration & Enterprise Solutions
  Architect integrations between Salesforce and enterprise systems, including SAP, MDM, contact center platforms, Azure services, APIs, middleware, data platforms, and analytics solutions. Define event‑driven, API‑first, and microservices‑based architectures.
• AI, Data & Agentforce Enablement
  Drive adoption of Salesforce Agentforce and AI‑powered capabilities. Design secure AI architectures leveraging enterprise data platforms. Lead evaluation of emerging Salesforce AI and Data Cloud capabilities. Define governance for AI solutions, security, compliance, and responsible AI practices.
• Governance & Compliance
  Establish architecture review boards and decision frameworks. Ensure compliance with security, privacy, audit, and regulatory requirements. Define non‑functional requirements including resiliency, observability, scalability, and performance.
• Technical Leadership
  Mentor architects, technical leads, and engineering teams. Provide executive‑level presentations and architecture recommendations. Influence technology direction across multiple business units. Lead architecture assessments, vendor evaluations, and technology selection efforts.

• Education:
  
  Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field. Master’s degree preferred.
• Experience:
  
  10+ years of enterprise technology architecture experience; 7+ years of Salesforce architecture and delivery experience; experience leading large‑scale enterprise transformations; experience working within highly regulated industries; proven leadership across cross‑functional teams and complex programs.
• Salesforce Expertise:
  Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce. Platform development, Flow, automation, and enterprise integration architecture. Security and identity management.
• Architecture
  
  Skills:
  
  Enterprise and solution architecture; API management and event‑driven architecture; data, cloud, and application security architecture;
  Dev Ops, CI/CD, architecture governance, and technology road mapping.

• Salesforce Certified Technical Architect (CTA),…