More jobs:
Help Desk Analyst
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-08-06
Listing for:
Progressive IT
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Job Type: Hybrid (onsite Mon
- Wed / remote Thu
- Fri)
Location:
Irving, TX
Pay: $25/hr
Help Desk Analyst
First line of defense to triage incoming tickets
- Solid help desk fundamentals and good judgment on escalations
- Manage tickets (log, track and update support requests)
- Troubleshoot Issues (SW, HW and basic network connection errors)
- MS 365 Support
- Hardware support
- VPN support
- SW application support
- Strong Communication (verbal / written)
- Strong Customer Service
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