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Health IT Support Technician II — Epic & End-User Tech
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-08-28
Listing for:
PDS Health
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
PDS Health in Irving, TX is seeking a Technician II, Service Desk to deliver frontline IT support for staff, clinicians, and patients. You will diagnose and resolve hardware, software, and network issues via phone, email, remote tools, or in person, ensuring high end-user satisfaction.
You will document steps, support Epic EHR, manage service requests, and help train users while strictly following security and compliance policies in a fast-paced healthcare environment.
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