IT AV Systems Technician

This position plays an important role in supporting City Council, Board and Commission, committee, executive, and other City meetings and events by ensuring audiovisual systems operate reliably before, during, and after meetings. Responsibilities include configuring, diagnosing, repairing, and maintaining AV hardware and software, conferencing systems, digital signage, kiosks, displays, and integrated control systems. Additional duties include providing technical support, installation, maintenance, and troubleshooting for the City’s audiovisual (AV) systems and meeting technologies;

assisting with the design, implementation, programming, and lifecycle management of AV technologies and serving as a technical resource to City departments for AV-related projects. An Associate’s degree or equivalent in information technology, audiovisual technology, electronics, computer science, or a related field, or an equivalent combination of education and experience, is required. Two years of experience supporting professional audiovisual systems, conferencing technologies, or enterprise technology environments is also required.

Experience with integrated AV systems, conferencing hardware and control systems, live meetings or events, and municipal government is beneficiary. Duties involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted. Candidates will be subject to a criminal history check and must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years;

other convictions may also be considered. A résumé must be submitted with an application.

PAY GRADE IT20 / FULL RANGE $32.39 - $45.69 PER HOUR

The full job description for this position and all other City of Irving job classifications are available online. The Information Technology Department is responsible for the administration and maintenance of all the City of Irving’s technology, including servers, computer hardware, mobile devices and phone systems. We use tried and tested technologies to exceed the service expectations of our customers (citizens, businesses and visitors) and improve the efficiency and transparency of our operations.

The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees’ diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community.

The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.