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Senior Director, Digital Self-Service & Conversational AI

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Citibank (Switzerland) AG
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 156000 - 234000 USD Yearly USD 156000.00 234000.00 YEAR
Job Description & How to Apply Below

Citi in Irving, TX, seeks a Senior Leader for Digital Self-Servicing & Conversational AI to drive engineering and delivery across Cards and Retail Servicing. You will own roadmaps, ensure production stability, and partner with product owners to shape how millions interact with Citi digitally.

In this high-impact role, you will oversee two business-line leads, hire top engineers, define engineering standards, manage budgets, and align senior stakeholders across geographies.

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Position Requirements
10+ Years work experience
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