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Senior Major Incident Leader - Global IT Outage Response
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-09-05
Listing for:
Citigroup Inc.
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Project Manager, IT Specialist
Job Description & How to Apply Below
Citigroup Inc. seeks a Senior Major Incident Manager (C13) to own the recovery process for high-severity incidents across Citi's global footprint.
This high-visibility role requires decisive leadership, translating technical issues into business-centric terms, and communicating status to C-level executives. You will direct cross-functional technical bridges, coordinate triage, drive rapid service restoration, and partner with Problem Management and App Dev to implement long-term preventative
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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