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IT Service Desk Lead — Elevate Support & CX; Onsite
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-09-09
Listing for:
HOLT CAT
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
HOLT CAT in Irving, TX is seeking an IT Service Desk Lead to oversee and enhance support operations, align services with business goals, and drive continuous improvement. You will lead policy development, mentor service desk agents, and collaborate with senior leadership to deliver exceptional IT support.
Ideal candidates have 6+ years in technical support, a strong background in Windows, networking, and ITSM tools, and relevant certifications.
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