Business Analysis Sr Manager

Citibank, N.A. seeks a Business Analysis Senior Manager for its Irving, Texas location.

Duties:
Analyze business processes, systems and industry standards to recommend appropriate systems alternatives and enhancements to systems. Perform product management, including defining vision and platform needs. Provide leadership and governance to developers through the software design and implementation lifecycle. Perform business and system analysis to convert impacts into functional and system requirements. Plan, initiate, and manage software development and implementation projects providing technical leadership.

Create fraud detection models and configure rules for enterprise-level application architecture and for policy and rules configuration for transactions. Perform data mapping for high-risk transactions. Contribute to organizational planning through gapping and mapping. Design, develop, review, and test fraud and risk technologies. Define strategic plans to implement enhancements to technical data infrastructure, tools, and applications. Document process flow diagrams using Visio.

Document requirements in JIRA stories. Work with Scrum and Agile processes. Lead development teams in solving complex technology production issues. Communicate technical strategies and solutions to management and development team. Create logical data model to define the data entities, elements and relationships to visualize the flow in enterprise systems. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements:
Requires a Bachelor’s degree, or foreign equivalent, in Engineering (any) or related field and 4 years of experience as an IT Business Analyst, Digital Tech Product Management Analyst, Business Analyst, or related position involving fraud and risk technologies product management in a global financial services institution. 4 years of experience must include:
Product management, including defining vision and platform needs, contributing to organizational planning through gapping and mapping, and providing leadership and governance to developers through the software design and implementation lifecycle;
Business and system analysis in order to convert impacts into detailed functional and system requirements;
Creating data mapping for high-risk transactions;
Creating fraud detection models and configuring rules;
Enterprise-level application architecture and communicating technical strategies and solutions to proper parties;
Defining business requirements for functionalities, adhering to object-oriented methodologies and preparing product requirement documentation;
Monitoring feature development to ensure adherence to budget, schedule and scope;
Evaluating IT developments and evolving business requirements;
Analyzing business processes, systems and industry standards to recommend appropriate systems alternatives and/or enhancements to current systems;
Documenting process flow diagrams using Visio and requirements in the form of JIRA stories; and Working with Scrum and following Agile processes. EO Employer.

Wage Range: $180,461 to $180,461

Job Family Group:
Technology

Job Family:
Business Analysis/Client Services

Full time

Irving Texas United States

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Please see the requirements listed above.

Sept 22, 2026

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