Technical Lead L1

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future‑ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever‑changing world.

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The purpose of this role is to facilitate application solutions by developing and reviewing module‑level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well‑documented deliverables that meet business objectives.

• Gathering of requirements – Participate in gathering requirements for specific modules and ensure clear, structured documentation. Work across multiple business processes to capture linkages, dependencies, and required changes.
• Solution Design – Facilitate creation of application solution designs for a specific module under the guidance of the Project Manager, ensuring alignment with business requirements and technical standards.
• Coding and Configuration – Review the developed codes, resolve technical queries of the team for the assigned module and create consistent replication patterns, to ensure that the developed code aligns with the project standards. Collaborate with project managers through all phases of software development life cycle.
• Perform root‑cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors, adapt to new hardware and software, enhance performance, and upgrade interfaces.
• Implementation – Collaborate with technical teams to validate configurations, facilitate integration of new applications, and address dependencies during deployment. Prepare user training documents and related frameworks to ensure smooth adoption of new applications and minimize transition risks.
• Administer, build, and maintain Solace Pub Sub+ and IBM MQ messaging platforms across enterprise production and non‑production environments.
• Build, configure, deploy, and manage messaging infrastructure including brokers, queues, topics, VPNs, clients, and messaging services.
• Provide L3 production support for business‑critical messaging services and participate in 24×7 operational support coverage.
• Troubleshoot and resolve messaging issues including queue build‑up, message latency, connectivity failures, throughput bottlenecks, and application integration problems.
• Support platform automation, deployment, and operational efficiency initiatives using Jenkins, Git, Python, Shell scripting, and CI/CD pipelines.
• Perform infrastructure lifecycle management including installation, patching, upgrades, configuration management, capacity planning, and performance optimization.
• Support containerized and cloud‑hosted deployments using Docker, Kubernetes, ECS, and Linux‑based environments.
• Implement proactive monitoring and observability using App Dynamics, Elastic Search, and enterprise monitoring platforms to ensure service reliability.
• Manage messaging security including TLS/SSL configuration, certificate lifecycle management, authentication, authorization.
• Partner with application, network, infrastructure, database, and cybersecurity teams to drive continuous improvement, resiliency, compliance, and operational excellence across messaging services.