Director, IT; Operations​/Strategy

Location: Hybrid
- Employees will be required to work out of the nearest office location 2-3 days a week and for quarterly meetings 1-4 times annually.

Travel may also be expected as needed.

Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software and designed to meet the needs of TPRM teams at Global 2000 enterprises.

At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Traditional, manual approaches to TPRM can no longer keep pace with today’s scale and speed of disruption. That’s why we have pioneered an Intelligence-First approach.

Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations. We are fundamentally redesigning how organizations see, understand, and act on risk by embedding AI directly into the core of their workflows.

Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!

Aravo is seeking a hands-on, strategic Director of IT to lead and scale our internal IT function. This role will own corporate IT and business systems strategy and operations while partnering closely with Engineering, Security, Finance, and HR teams to support a growing, distributed SaaS organization.

This leader will balance day-to-day operational excellence with forward-looking strategy and transformation, ensuring our systems, tools, processes, and IT capabilities scale efficiently with the company as it grows.

• Define and execute Aravo’s IT roadmap, aligning it with company growth objectives, business strategy and operational needs while building stakeholder buy-in
• Lead, develop, and mentor a small, high-impact IT team (helpdesk, systems, IT ops)
• Establish and track SLAs, KPIs, and user satisfaction metrics, driving accountability and continuous improvement
• Drive tool standardization and rationalization, ensuring we are continuously consolidating toolsets and optimizing the technology portfolio
• Own IT budgeting, forecasting, vendor management, and strategic resource planning
• Establish IT operating standards, processes, and governance that support the company’s growth and evolving business needs
• Serve as the senior IT leader and strategic partner to executive and cross-functional leadership

• Own the strategy and operational management of core internal systems, including license management
• Ensure reliable, scalable onboarding/offboarding processes and lifecycle management
• Maintain high availability, performance, and reliability of internal systems
• Support a hybrid/remote workforce across multiple locations with effective endpoint, identity, and access strategies
• Establish scalable operational processes and controls that enable IT to support continued organizational growth

• Partner with Security and Engineering to support audit and customer-driven compliance requirements
• Enforce identity, access control, and endpoint security policies
• Establish governance for onboarding AI solutions and usage that adhere to proper security and data practices
• Support audits, evidence collection, and vendor security reviews
• Drive security awareness and best practices across employees
• Partner with Security and Engineering leadership to continuously strengthen the…