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Technical & Release Manager
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-09-15
Listing for:
METRIX IT SOLUTIONS INC
Full Time
position Listed on 2026-09-15
Job specializations:
-
IT/Tech
IT Project Manager, Change Management
Job Description & How to Apply Below
Role:
- Technical Change & Release Manager
Location:
Irving, TX and Minneapolis, MN
Required Experience
- 7+ years of experience in Change Management, Release Management, Production Governance, Dev Ops Operations, Site Reliability Engineering, or IT Service Management.
- Experience managing enterprise release calendars, change governance processes, CAB reviews, deployment readiness, and production implementation activities.
- Strong working knowledge of Service Now Change Management, including Change Records, CTASKs, approvals, configuration items, implementation workflows, and reporting.
- Experience coordinating large-scale releases across application, infrastructure, cloud, platform engineering, and support organizations.
- Understanding of CI/CD pipelines, Kubernetes, cloud platforms, APIs, databases, observability platforms, and production support processes.
- Experience with release risk management, deployment validation, incident response, rollback planning, and operational governance.
- Strong executive communication and stakeholder management skills.
AI & Automation Experience (Required)
- Experience using AI copilots, generative AI platforms, or machine learning tools to improve operational processes.
- Ability to use AI for release planning, impact analysis, risk identification, change record quality reviews, and knowledge management.
- Experience leveraging AI for dashboard creation, executive reporting, workflow automation, and operational analytics.
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