Program Manager

Payrate: $60.00 - $62.00/hr summary:
As part of our digital strategy, the integrated Company’s portfolio delivers enterprise-grade software to support mining operations through data-driven insights, system integrations, and scalable platforms. Company’s Office plays a critical role in enabling configuration, analytics, workflows, and integrations across the Company’s ecosystem. This role supports the Solution Train in the day-to-day coordination and execution of release activities across all Office products, acting as a coordination hub between teams and global Company’s Office teams.

Responsibilities Release Planning & Calendar Support:
Maintain and publish the Company’s Office release calendar, ensuring dates, milestones, and dependencies are current and visible to all stakeholders. Track and chase cross-team inputs required for release planning (scope confirmation, dependency declarations, environment availability). Prepare and distribute release schedule communications (upcoming releases, freeze windows, deployment windows). Release Readiness & Checklist Management:
Own and maintain release readiness checklists, ensuring all required artefacts are in place before a release proceeds. Track entry/exit criteria for each release gate and escalate gaps to the Release Manager. Ensure all change records and release tickets are correctly raised, linked, and approved in Azure Dev Ops prior to deployment. Release Execution Coordination:
Coordinate deployment sequencing across products, components, and environments under the direction of the Release Manager. Liaise with Dev Ops and Platform teams during release windows to ensure smooth handoffs and environment promotions. Monitor deployment progress and communicate real-time status updates to the Release Manager and stakeholders during release execution. Release Documentation & Communications:
Maintain release documentation repositories ensuring historical release records are accurate and searchable. Prepare release health dashboards and status reports for the Release Manager to present to engineering leadership. Document lessons learned from each release cycle and feed into retrospective discussions. Process Compliance, Quality Support and Metrics:
Support adherence to the Company’s SDLC and Scaled Agile methodology by tracking artefact completion and flagging non-compliance to the Release Manager. Assist the Release Manager in maintaining and improving release guardrails, templates, and process documentation. Collect and maintain data for key release metrics as defined by the Release Manager. Qualifications 3-5 years' experience in release coordination, release management, or SDLC support role within a software development environment.

Good business acumen, understanding how software development and release management support business goals and strategy. Strong organisational and coordination skills with the ability to track multiple concurrent release streams. Excellent written and verbal communication skills, including the ability to produce clear release notes, status reports, and stakeholder communications. Skills Familiarity with Power BI, or a willingness to learn, in order to support Program level reporting and health radiators.

Familiarity with Dev Ops practices and intent. Excellent communication skills: verbal and written. Ability to be flexible and to adapt to the changing needs of a large-scale complex Program. Pay Transparency:
The typical base pay for this role across the U.S. is: $60.00 - $62.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay…