LMS Administrator Irving, TX

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value-for our partners and our people.

If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter-every step of the way.

POSITION SUMMARY:

Administers the Learning Management System (LMS) and builds and maintains eLearning modules and course content across the organization. Coordinates internal and external training logistics, and maintains accurate, up-to-date training records and reporting to support compliance, completion tracking, and course effectiveness for all staff.

KEY RESPONSIBILITIES:

LMS Administration:

• Administer the LMS, including user accounts, course assignments, learning paths, and system configuration
• Troubleshoot LMS issues and escalates system-level problems to vendor support
• Manage system integrations (HRIS sync, SSO) and ensure SCORM/xAPI compliance of hosted content

eLearning Development:

• Build, upload, and maintain eLearning modules and course content within the LMS
• Apply instructional design principles and accessibility standards (WCAG/508) to new content
• Partner with internal departments to identify training needs and support content development

Training Coordination:

• Coordinate scheduling, enrollment, and logistics for internal and external training courses
• Liaise with external training providers to coordinate course delivery, content licensing, and access

Records & Reporting:

• Maintain accurate, up-to-date training records for all employees
• Generate and distribute reports on training completion, compliance, and course effectiveness
• Monitor employee progress and follow up on overdue or incomplete training
• Distribute training literature and communications to relevant departments and individuals
• Act as the primary point of contact between internal departments and external training providers

SUCCESS MEASURES:

KPIs

• LMS uptime and course completion rates across the organization
• Accuracy and timeliness of training records and compliance reporting
• Turnaround time to build and publish new eLearning modules
• Stakeholder satisfaction with training coordination and communication

CROSS-FUNCTIONAL COLLABORATION:

Partners with

• IT — LMS configuration, integrations, and technical troubleshooting

MINIMUM QUALIFICATIONS:

• Minimum of 2 years of experience administering a Learning Management System (e.g., Docebo) or working in a training/L&D support role
• Experience building or maintaining eLearning modules and course content within an LMS
• Proficient in Office 365 tools, including reporting and data organization in Excel
• Experience managing timeline-driven projects, including course builds, rollouts, and training schedules
• Strong communication skills across all levels of the organization, including with department leaders and external providers
• Autonomous, detail-oriented, and customer-service-oriented approach to training administration
• Strong analytical skills, with the ability to maintain accuracy under pressure and manage multiple concurrent priorities

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Learning & Development, Business Administration, Data Analytics, or a related field, or an equivalent combination of education and relevant experience
• Experience developing eLearning content using authoring tools such as the Articulate 360 suite
• Experience with AI-enabled learning tools, gamification strategies, and digital certification/credentialing management

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including…