Worker's comp​/Claims examiner III

Location: Irving, TX
Schedule: On-site | Monday–Friday (5 days/week) - only local candidates will be considered
Pay Rate: $36.53 – $38.46 per hour
Contract Length: 3–4 months (with potential extension)

We’re looking for a seasoned Workers’ Compensation Claims Examiner III to step into a fast-paced, high-volume environment and take ownership of Texas loss-time claims from start to finish. This role is ideal for an experienced examiner who is confident working independently, thrives in an in-office setting, and understands the importance of accuracy, urgency, and strong communication.

This is a fully on-site position in Irving, TX. Daily in-person collaboration with colleagues and stakeholders is a core part of the role—remote or hybrid work is not available.

Handle Texas Workers’ Compensation indemnity claims from initial intake through resolution

Analyze coverage, investigate facts, and make compensability determinations in compliance with Texas statutes

Administer indemnity and medical benefits within assigned authority levels

Apply internal best practices and client-specific handling guidelines consistently

Prepare and maintain detailed, captioned claim reports and documentation

Serve as a key point of contact for claimants, employers, attorneys, and internal partners

Clearly explain the claims process to employers and injured workers, setting expectations throughout the claim lifecycle

Maintain accurate, timely claim files while balancing multiple deadlines

Deliver a high level of customer service in a regulated, deadline-driven environment

5+ years of hands-on Texas Workers’ Compensation claims experience

Prior experience handling public entity and First Responder claims

Strong working knowledge of Texas Workers’ Compensation laws and regulations

Excellent written and verbal communication skills

Ability to manage a full caseload with minimal supervision

High School Diploma or GED required

Bachelor’s degree in a related field preferred

100% on-site role in a professional office setting

Frequent interaction with internal teams and external stakeholders

Use of standard office equipment and claims management systems

Ability to pass a background check and drug screening

Authorization to work in the United States