Senior Casualty Adjuster

• Location 8150 Springwood Drive,STE 150,Irving, TX, 75063,United States
• Base Pay $75,000.00 / Year
• Job Category Casualty Adjuster
• Industry Auto Insurance
• Employee Type Full Time/Exempt
• Manage Others No

GoAuto is a family-oriented insurance provider headquartered in Louisiana, currently serving customers in Louisiana, Nevada, Ohio, Texas, Alabama, and Georgia. Our mission is simple: make auto insurance accessible and affordable for everyone.

When you join GoAuto, you’re not just starting a job—you’re building a career that makes a difference. We believe in the power of promises and the importance of values. That’s why we commit to:

• Treating you with decency and integrity
• Empowering you to make a positive impact
• Supporting you with a collaborative team
• Providing the tools and resources you need to succeed
• Recognizing and appreciating your contributions
• Welcoming you as a valued member of our GoAuto family

Address unrepresented and represented bodily injury claims.

• Obtain recorded statements of policyholders and other involved parties to the degree necessary to establish a liability determination and verify coverage.
• Determine most appropriate course for establishing extent of damages.
• Communicate claims procedures and process to involved parties verbally and in writing.
• Review all submitted injury related documentation for accuracy, appropriateness and establish realistic injury settlement ranges.
• Engage attorneys as well as injured unrepresented parties in discussions regarding injuries, treatment, expenses, disability, etc. in order to resolve the pending injury claims for realistic amounts based on information obtained or provided.
• Comply with all required reporting requirements, such as ISO, CMS, etc.
• Apply comparative negligence, as appropriate, to the resolution of third-party bodily injury claims in the interest of minimizing overall paid severity.
• Document activities in claim file notes in clear, complete & concise manner.
• Issue claim payments in appropriate amounts to appropriate payees. Identify recovery potential and take appropriate steps to pursue same. Must be able to efficiently and accurately handle a high volume of claims. Assist Team members as necessary to achieve performance objectives of the Team and the Company.

This position is eligible for a hybrid work schedule after successful completion of training/probationary period.

• Three or more years of experience in an insurance claim environment, preferably personal lines automobile.
• Successful experience as a Casualty Claim Adjuster or similar position.
• License/Certification :
  Auto Adjuster License/Property and Casualty License (Required)
• Bachelor's degree preferred

• Strong working knowledge of medical terminology, injury mechanics and appropriate injury treatment practices.
• Strong coverage and liability investigation skills.
• Ability to multitask and adhere to direction.
• Time management and prioritization skills.
• Effective verbal and written communication skills.

FAMILY FIRST

You are here to elevate care and change lives. In return, yours will be one of them. That’s what you can expect with a career at GoAuto.

• You will be treated with decency and integrity.
• You will feel empowered to effect positive change.
• You will be part of a team that supports and appreciates you.
• You will feel safe and comfortable.
• You will have the tools and resources to be successful.
• You will be recognized and appreciated.
• You will develop and grow from culture and community.
• You will take pride as a member of our family
• 401(k) with dollar-for-dollar employer match up to 4%
• Health insurance
• Vision insurance
• Company paid life insurance, short term disability & long-term disability
• Paid time off
• Paid holidays (7.5 days)

Adjuster License / Property and Casualty License