Multi-Line Claims Examiner; GL​/Auto

Multi-Line Claims Examiner - GL/Property Damage + BI, Commercial Auto

Seeking a dedicated and experienced Multi-Line Claims Examiner to join a team. The successful candidate will handle claims across multiple lines of coverage, with a focus on General Liability, Property Damage, Bodily Injury, and Commercial Auto. If you are a detail-oriented professional with a strong background in claims handling and a passion for delivering exceptional customer service, we encourage you to apply.

• Salary: $80,000 - $90,000 per year + bonus opportunities
• Benefits Include:
  • 37.5-hour workweek
  • Comprehensive health, dental, and vision insurance starting the 1st of the month following your start date
  • Education and training opportunities, including financial assistance for insurance designations

• Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claims.
• Prepare reservation of rights letters, non-waiver agreements, and coverage DISCLAIMERS.
• Evaluate claim reserves to ensure they accurately reflect potential exposure.
• Conduct thorough investigations, including obtaining statements, records, and other evidentiary materials.
• Document and report on investigation and claims handling activities.
• Negotiate and resolve claims with claimants, insureds, and their legal representatives, including through mediation, arbitration, or court-supervised settlement efforts.
• Maintain compliance with regulatory and jurisdictional requirements.
• Provide direction to defense counsel, independent adjusters, and other third parties involved in claims.
• Identify and pursue risk transfer opportunities, if applicable.
• Perform other duties as assigned.

• Minimum of 3 years of experience in:
  • Coverage review, including interpreting policies, agreements, and discounters.
  • Claims investigation, including obtaining statements and retaining experts or counsel.
  • Claims administration, including reporting, reserve reviews, and compliance with laws and procedures.
  • Claims settlement, including preparing legal documents and participating in court proceedings when necessary.
• Strong knowledge of coverage, negligence principles, investigation, and negotiation techniques.
• Active adjuster license (or ability to obtain and maintain state adjusting licenses as needed).
• Proven ability to manage a caseload of 100-125 claims, including litigation cases.
• Service-oriented mindset with excellent communication skills to interact with customers, claimants, opposing counsel, and defense counsel.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent judgment, negotiation, and decision-making skills.
• Willingness and ability to travel to off-site locations or overnight as required.
• Experience handling liability claims in Texas and Oklahoma is preferred.

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