Data Center Technician - II

Job Description

Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance Follows procedures to communicate, report, and elevate incidents to appropriate Datacenter Technician Leads

Required:

High school diploma, GED, or equivalent

Required:

Basic knowledge of computer hardware, servers, and components.

Required:

1+ year(s) experience supporting IT equipment or related technology.

Required:

Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)

Required:

Flexibility to work non-standard business hours that may include weekends and/or holidays.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 2+ years of experience being in a Data Center Technicain role
• Ability to read a wire map
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage one’s time
• Experience with high density servers (GPU's)