Sr. Supply Chain Specialist

Sr. Supply Chain Specialist

Full Time, Grand Prairie, TX, US

Job Summary: The Senior Supply Chain Specialist is responsible for leading and coordinating key logistics and operational activities across the supply chain. This role partners closely with third‑party logistics (3PL) providers, internal departments, and external customers to ensure timely and accurate execution of supply chain processes, including international imports and e‑commerce fulfillment. The position plays a critical role in driving process improvements, managing customs compliance and duty recovery, navigating Amazon supply chain requirements, and ensuring alignment with organizational goals.

• Manage and oversee daily operations with 3PL partners to ensure compliance with service level agreements and operational standards.
• Oversee import operations and customs compliance, actively managing and auditing entry summaries to ensure accuracy.
• Administer and optimize the duty drawback program, working with customs brokers to maximize cost recovery on eligible imports/exports.
• Develop, implement, and continuously improve standard operating procedures (SOPs) and related documentation.
• Analyze ERP data to support business reporting, forecasting, and supply chain planning efforts.
• Mentor and support junior staff members, including onboarding, training, and knowledge sharing.
• Manage Amazon fulfillment operations (Vendor Central/Seller Central), ensuring strict adherence to routing guides, mitigating chargebacks, and maintaining high inventory performance metrics.
• Collaborate with cross‑functional teams to ensure effective inventory management, order fulfillment, and timely customer delivery.
• Perform other duties and projects as assigned.

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field, or equivalent work experience.
• Minimum of 2 years of relevant experience in supply chain operations, logistics, or a related function.
• Proven experience managing Amazon supply chain operations and compliance (e.g., FBA, Vendor/Seller Central routing, and chargeback management).
• Strong background in international imports, with specific, hands‑on experience handling customs entry summaries and duty drawback processes.
• Experience with ERP systems, preferably Net Suite.
• Strong analytical and problem‑solving skills with a track record of driving operational improvements.
• Excellent communication and interpersonal skills, with the ability to work effectively across teams.