Supply Chain Planning and Optimization Program Manager

Overview

As the Supply Chain Planning and Optimization Manager, you will lead the development, planning and optimization of supply chain inbound operational processes to drive efficiency, consistency, and effectiveness across the Distribution Center Network. This role is responsible for centralized workload planning, strategic operational planning, and KPI reporting related to DC inbound processes to ensure the Distribution Centers have the plans, resources, and operational guidance needed to deliver operational excellence.

This role will execute all Distribution Center communications and partner closely with cross‑functional teams to ensure alignment, clarity, and consistency across operational priorities and initiatives. Acting as a strategic liaison between Distribution Centers and the Support Center, this role synchronizes operations to eliminate silos, mitigate risks, and streamline cross‑functional communication. Ultimately this role is accountable for creation of strategic Distribution Center plans to accommodate volume, building setup, staffing, and special projects as it pertains to planning and execution of all inbound processes.

Optimized deliverables will allow Distribution Centers to minimize distractions and dedicate full focus to achieving peak operational outbound performance.

• Lead DC Inbound Workload Planning & Operational Coordination
  • Create and coordinate a strategic plan inclusive of inbound volume, building setup, staffing, and special project execution
  • Partner with Merchandising, Inventory, Supply Chain Strategy, and Transportation teams to align on inbound volume, operational priorities, and execution timelines
  • Develop, maintain, and manage inbound operational planning tools and templates used to communicate volume forecasts, seasonal surges, and major operational initiatives to DC teams
  • Participate in cross-functional planning meetings to ensure inbound operational workload, inventory flow, and capacity plans remain balanced and executable across the network
  • Support planning and execution of major operational initiatives, peak season, and large-scale go-gets to ensure accurate labor forecasting and operational readiness for outbound functions across all Distribution Centers
• Distribution Center Communications
  • Provide clear and concise communication to Distribution Center leadership to ensure strategic, accurate, and consistent messaging across the network
  • Lead key operational meetings and field leadership forums to facilitate alignment and communication between DC leadership and the Support Center
• Coaching and Development
  • Act as a peer mentor to the Distribution Center leadership teams
  • Coach Distribution Center inbound teams on best practices, ensuring a strong bench for all Inbound Operations

• Bachelor’s degree or equivalent experience

• 5+ years of Supply Chain, Distribution Center Operations, or Logistics experience
• Experience participating in cross-functional teams and driving operational improvements across complex environments
• Project management experience participating in large-scale operational programs and initiatives

• Strong knowledge of Warehouse Management Software, specifically Blue Yonder and Red Prairie
• Strong knowledge of Engineered Labor Standards
• Excellent verbal and written communication skills
• Demonstrated ability to lead through change and adapt to evolving business needs
• Strong organizational, time management, and prioritization skills with the ability to manage multiple initiatives simultaneously

• Bachelor’s Degree in Business Administration, Supply Chain Management, Industrial Engineering, or other related field

• 10 years of DC / DC Network experience in leadership roles
• Advanced knowledge of Distribution Center planning
• Demonstrated ability to drive measurable business results

• Standing and walking
• Site visits require the ability to stand and walk through the DC operational environment

• Overnight travel / visits to DC locations up to 50% of the time

Applicants…