Assistant Lead Maintenance​/Make Technician

Job Title

Maintenance Assistant, Multifamily

Job Description Summary

The Maintenance Assistant provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Assistant responds to our resident's service needs and is instrumental in helping Sterling deliver superior customer service to our residents.

ESSENTIAL

JOB DUTIES:

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance supervisor.
• Knowledgeable of state, local, and federal fair housing laws.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Dresses per Sterling appearance standards.
• Maintains and safeguards all company tools and equipment.
• Perform any other related duties as required or assigned.

COMPETENCIES:

• Ability to read policy manuals, safety rules, operating, maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.
• Ability to deal with problems involving several known variables in situations of a routine nature.
• Valid Driver's license
• Follow all safety policies and procedures

Sterling Personnel has successfully staffed the apartment industry in the DFW metroplex since 1985.

Customer service and quality have always been the foundation for our company and is the reason for our success.

At Sterling we believe in our candidates and our clients, and that is why we continually provide quality professionals to outstanding management companies and vendors.