Account Manager

Pritchard Industries is a dynamic and innovative provider of facility services, dedicated to enhancing the operational efficiency of our client partners in the industries we serve. With services from facility maintenance and janitorial to landscaping and snow removal, we enable desired outcomes for our clients through consistent service and outstanding people.

We are seeking to hire an Account Manager in Dallas/Fort Worth and Waco areas. The ideal candidate will have experience in customer service and be willing to travel throughout the surrounding cities.

• Manage service on 3 shifts.
• Meet or exceed customer expectations.
• Regularly scheduled account visits to ensure quality levels.
• Establish inspection schedule and perform daily inspections – day and evenings.
• Understanding of contractually required cleaning specifications and frequencies.
• Scheduling and monitoring of periodic tasks.
• Monitoring compliance with required safety guidelines.
• Coordination of training and maintaining training records.
• Respond to all customer requests, complaints, and questions.
• Monitor consumable and chemical supply inventories in all accounts.
• Maintain good working relationships with distribution and manufacturing partners.
• Continually improve industry knowledge.
• Attend bid meetings.
• Prepare and submit work order calculations and documentation.
• Submit weekly operations report to General Manager.

Starting Pay: $60,000/yr - $65,000/yr.

• Paid holidays and vacation time.
• Health benefits package.
• Ancillary benefits—life insurance, long-term disability, FSA, and dependent spending care.
• 401K.
• Opportunity for growth.
• Bonus pay.

Pritchard Industries participates in E-Verify.