Conference Planner, Training Programs

Conference Planner, Training Programs
Irving, TX 75039
10+ Months
Hybrid

The Conference Planner, Training Programs, is responsible for supporting the enhancement and delivery of onboarding and training programs for client Conferences non-quota bearing associates. This role is a key contributor to the Fast Start to Success onboarding program, equipping new hires with personalized tools and resources to build foundational knowledge of client’s business, culture and Conferences.

The Conference Planner delivers immersive learning experiences—both virtually and in-person—that enable new hires to connect with colleagues, develop critical skills and prepare for success in their roles. This role drives the end-to-end execution of in-person training programs, managing all aspects of event planning and logistics for new hire events across multiple locations annually. Additionally, the Conference Planner supports the ongoing content creation and change management of training resources while also contributing to early career development initiatives.

• Manage event planning execution and logistics for Onsite New Hire Experiences at Destination Conferences and In-Office Welcome Days, including reserving space, confirming calendars and overseeing setup requirements to ensure seamless events across multiple locations annually.
• Build strong partnerships with Logistics leads, facilities partners, presenters and hosts to coordinate event details and maintain effective communication throughout the planning process.
• Execute tasks outlined in playbooks and setback schedules to ensure seamless delivery of in-person experiences; recommend process improvements as programs evolve.
• Support the creation and management of training and onboarding resources, including editing content and updating resources across learning platforms.
• Review new hire reports weekly—including active rosters, transfers and future hires—and provide guidance to hiring managers as needed.
• Distribute Hiring Manager Surveys monthly; track results in program dashboards.
• Maintain tracking systems for attendance and feedback across all onboarding programs and offerings, and share key insights with management to support ongoing program evaluation and improvement.
• Assist with change management initiatives, including organizational updates, by updating intranet pages, onboarding checklists and asset library.
• Manage internal inbox to ensure associate questions and inquiries are answered in a timely fashion.
• Support delivery of engagement and development initiatives for early career development programs.

• Ensure flawless event execution by coordinating logistics, managing timelines and proactively addressing challenges for in-person onboarding experiences.
• Educate hiring managers on available resources to ensure a smooth transition and successful integration.
• Gather feedback and data to help improve onboarding and training programs, and share results with the team.
• Streamline reporting and tracking processes to improve accuracy and efficiency.

• Ability to prioritize and manage multiple tasks in a high-performance environment.
• Consistent demonstration of integrity, collaboration, no-limits mindset, objectivity, and results driven
• Results-oriented drive and a solid work ethic.
• Solid computer and analytical skills:
  Microsoft Office and Google, especially Excel and Sheets.
• Outstanding written and verbal communications skills with exceptional attention to detail.
• Innovative approach to process and workflow with proactive problem-solving skills.
• Ability to efficiently prioritize and plan work activities in a dynamic work environment.
• Strong service ethic and consideration for people.

• Bachelor’s degree
• 1-3 years professional work experience
• Project management and/or event management experience preferred