Project Specialist & Executive Assistant USO

Why join our team?

Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it.

Working for the USO isn’t just a job – it’s a calling, and we believe in doing what you love and loving what you do.

Don’t take our word for it. The external “Great Place To Work” survey found that

• The USO is a Certified Great Place to Work
• 93% feel good about the ways we contribute to the community.
• 93% are proud to tell others they work here.
• 88% feel their work has special meaning this is not “just a job.”
• 89% feel that when you join the company, you are made to feel welcome.
• 91% feel people here are treated fairly regardless of their race.
• 87% feel people here are treated fairly regardless of their gender.

The Executive Assistant provides administrative, secretarial, and related duties for Regional President (RP). The Projects Specialist will provide oversight and project management for specific regional initiatives

• Serve as primary point of contact for RP via telephone, e-mail, and in person with key internal and external stakeholders.
• Monitor and arrange RP’s calendar, participation in meetings/conference calls, local and international events, budget and other activities.
• Collect, organize and prepare reports, metrics, and presentations related to annual customer feedback surveys and overall program delivery.
• Draft and prepare correspondence. Coordinate and prepare materials/presentations for meetings and events. Draft and prepare meeting summaries/minutes. Attend meetings as needed.
• Prepare travel arrangements and process invoices, check requests and expense reports.
• Lead and manage projects for key regional initiatives. Ensure that all involved parties understand the organizational goals driving the need for each assigned initiative. Define goals, determine approach, schedule, and resources available, assess/mitigate risk, manage expectations, report and deliver results to Regional President. Monitor progress on key initiatives to ensure their timely and successful completion.
• Track and manage projects, activities and milestones, and report their statuses to the Regional President and key stakeholders.
• Support Regional President’s engagement with the Board of Governors, Regional boards, and local Board Chairs, and prepare for meetings and presentations. Prepare information necessary for participation in meetings, conference calls, events and other activities.
• Plan and execute various board, senior leadership, and region wide staff meetings; develop meeting agendas, presentations, and other documents as needed.
• Support Senior Development and Board Relations Officer’s management and administration of Regional and local boards
• Coordinate and liaise with Regional President’s direct reports, regional leaders, and other department leads in support of strategic initiatives, regional priorities and objectives, and project statuses/milestones.
• Work with Regional President and regional leadership to plan, develop, implement and administer development and training programs for Northeast team. Provide needs assessment for training and staff development.
• Monitor the strategic planning process for the region and within the organizational framework that is established. Work closely with regional leadership team members to implement strategic projects/programs and track progress toward goals.
• Draft and edit written materials such as region-wide emails, guidance, presentations, etc.
• Other duties as assigned.

• High School Diploma or equivalent. Bachelor’s Degree and/or IAAP preferred.
• 5+ years work experience in a senior administrative support role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
• Strong interpersonal and customer service…