Workforce Planning Manager

About Us

Headquartered in Dallas, Texas, Divcon delivers fully integrated automation solutions nationwide that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging advanced technologies - including Allen-Bradley PLCs, Ignition SCADA, and Delta DDC systems - we combine deep technical expertise with field-tested execution to deliver precise, scalable, and high-performance solutions.

The Workforce Planning Manager is responsible for aligning Divcon’s field workforce with the company’s active project load and future pipeline. This role leads workforce planning, crew deployment, and capacity forecasting to ensure the right talent, skill sets, and crew structures are assigned to projects at the right time. Working closely with Operations, Project Management, Sales, and HR, this position develops and maintains the workforce planning models, including Divcon’s gearing ratio framework, that support hiring, mobilization, redeployment, and labor capacity decisions.

This role is critical to ensuring field resources are used efficiently, project staffing needs are met, and Divcon can scale operationally as project volume continues to grow.

• Develop and own Divcon’s gearing ratio model - a data-driven framework that defines the optimal ratio of field technicians, project leads, and support staff to active project load
• Build rolling workforce forecasts (30/60/90-day and quarterly) that translate pipeline and backlog data into specific hiring needs by role, skill set, and geography
• Partner with Sales and Operations leadership to incorporate pipeline probability, project timelines, and award likelihood into staffing projections
• Continuously refine the gearing model as Divcon scales, incorporating historical utilization data, project complexity factors, and regional labor market conditions
• Establish early-warning triggers when projected project load is outpacing available workforce capacity, and elevate to leadership with recommended actions

• Direct the assignment and movement of field crews between projects as work comes online and falls off the active roster, optimizing for utilization, travel efficiency, and skill alignment
• Maintain a real-time view of crew availability, certifications, skill sets, and geographic locations to enable rapid deployment decisions
• Coordinate mobilization logistics for new project starts, including crew assembly, travel arrangements, and onboarding to site-specific requirements
• Manage demobilization and redeployment when projects close out, minimizing bench time and ensuring continuity of employment for high-performing technicians
• Collaborate with Project Managers to understand evolving staffing needs throughout the project lifecycle, including ramp-up, steady-state, and close-out phases

• Translate workforce forecasts into hiring requisitions and coordinate with HR/Recruiting to ensure timely sourcing and onboarding of field personnel
• Define hiring lead-time requirements by role type and region, factoring in recruiting cycle times, training/certification timelines, and project start dates
• Identify skill gaps in the current workforce and recommend targeted hiring, training, or subcontractor strategies to address them
• Track and report on hiring pipeline health relative to projected demand, flagging shortfalls before they impact project delivery
• Develop contingency staffing plans for surge capacity, including relationships with staffing agencies and subcontractor pools for BMS/EPMS-qualified labor

• Evaluate, recommend, and implement workforce management tools and systems that support crew scheduling, deployment tracking, and capacity visibility
• Build and maintain a centralized workforce roster that captures skills, certifications, project history, location, and availability status for all field personnel
• Develop standard operating procedures for crew assignment, project transitions, and inter-project mobility
• Create dashboards and…