Pacific SW Regional Fire Service Manager

About Us:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

• Competitive Salary and Incentive/Bonus Plan: Attractive compensation structure that recognizes your contributions and performance.
• Paid Time Off: Generous vacation policy with
  15 vacation days in your first year,plus paid sick leaveto ensure work-life balance.
• Comprehensive Benefits Package: Robust benefits including 401K plans, medical, dental, and vision coverage available from your first day of employment.
• Extensive Training Opportunities: Access to thorough product training and cross-training programs designed to enhance your skills and knowledge.
• Collaborative Team Environment: Work alongside supportive colleagues in an encouraging atmosphere that fosters teamwork and innovation.
• Commitment to Safety: We prioritize your safety through our Zero Harm policy, ensuring a secure workplace for all employees.
• Discover more about us: A Day in a Life at Johnson Controls

The Regional Fire Service Manager
mentors and empowers
local Operations managers to lead their teams, resulting in profitable and efficient project execution and
exceptional
customer service. In this position,
you will collaborate
with the region, business, and enterprise leadership to ensure predictable and high-quality standards of service that distinctly set Johnson Controls apart from the competition.

This position will
establish
the standard for professionalism within the operations team and
nurture
a high-performing culture that promotes inclusivity and diversity. You will
inspire and support
a team that will assist in meeting the needs of our customers while recognizing their diverse backgrounds and expectations. You will drive customer excellence while fostering a culture of employee engagement that is safe, collaborative, and adaptable to change. In this position, you will understand the business environment within
your designated
geographic area of responsibility and targeted markets, including legislation and competitors. You will assist in developing strategies and drive growth initiatives to deliver operations excellence.

• Unwavering customer-first mentality that drives all decisions and actions.
• Acts as a trusted consultant and partner to the markets, providing valuable insights and support.
• Strong influencing skills that promote collaborative efforts across teams.
• Demonstrates ability to develop skills in others, fostering continuous learning and growth.
• Effectively connects strategy to execution, solving problems with innovative solutions.
• Communicates effectively with internal and external stakeholders, ensuring clarity and alignment.
• Efficiently marshals and allocates resources to maximize effectiveness and impact.
• Builds trust through consistent role modeling, follow-through, and maintaining a minimal say/do gap.
• Exhibits change and learning agility, readily adapting to new situations and challenges.

• Specific domain experience – 7+ years in leading a business effectively.
• Bachelor's degree or equivalent experience.
• 5+ years of inclusive people leadership experience.

• Experience with contracting, and a comprehensive understanding of S&OP, construction legalities, procurement, functional support structures, and change management.
• Influences managers and front-line operations workforce by exemplifying trust, support, and a high say/do ratio.
• Deep understanding of service impacts on P&L.
• Proficient in fostering and maintaining customer satisfaction while acknowledging diverse needs.
• Expertise in building and leading high-performing teams that value collaboration.
• Capable of executing and continuously improving established processes.
• Proven track record of success in a matrixed organization, effectively managing conflict resolution and change management to achieve win-win results.
• Must have excellent communication and interpersonal skills, both written and verbal.
• Strong time management abilities, with a knack for prioritizing tasks based on their financial impact on overall business goals.
• Prioritizes essential activities to achieve targets and plans using actionable metrics, ensuring strategic initiatives are adopted to spur growth.
• Ensures that local market size and capacity requirements are comprehensively understood, and that staffing activities are planned to appropriately cover…