Sr. Delivery Manager

PMO Manager

Our client, a growing organization in the insurtech space, is seeking a Program / Portfolio Manager to oversee execution across multiple value streams supporting a proprietary insurance platform. This role is critical to helping mature delivery practices, improve documentation and governance, and enable the organization to scale effectively.

The Program / Portfolio Manager will partner closely with product, technology, and external vendors to drive coordinated delivery across application development initiatives, third-party integrations, and risk-sensitive programs in a regulated environment.

• Oversee multiple value streams, typically consisting of 57 team members per stream (Product Managers, Product Owners, and Scrum Masters)
• Manage delivery across concurrent initiatives, ensuring alignment to business priorities and platform strategy
• Ensure consistent execution practices across teams as initiatives scale
• Pull existing Product Managers into new initiatives as needed to support emerging product work

• Own oversight of existing third-party vendor contracts, including renewals and updates
• Lead optimization of third-party integrations with a long-term goal of standardizing APIs
• Partner with external vendors and integration partners, including insurance brokers, to embed integrations directly into insurance quote offerings

• Create, formalize, and scale delivery processes and documentation
• Establish repeatable governance practices to support organizational growth
  
  Improve visibility, consistency, and execution discipline across programs

• Provide direct people leadership, including hiring support, interviewing, and performance management
• Build strong relationships with internal stakeholders, internal customers, and external partners
• Act as a trusted partner to leadership across product, technology, and business teams

• Opportunity to lead programs supporting a modern insurance technology platform
• High-visibility role with influence across product, engineering, and vendor partners
• Blend of strategic portfolio leadership and hands‑on program execution
• Opportunity to help shape governance and delivery practices as the organization scales
• Fast‑paced environment for a leader who enjoys building structure without bureaucracy

• Develop a deep understanding of the platform, value streams, and integration landscape
• Build credibility and strong working relationships with delivery teams, stakeholders, and vendors
• Assess gaps in documentation, tooling, and delivery processes

• Lead optimization of third-party integrations
• Help land integrations that become embedded components of insurance quote offerings
• Begin standardizing APIs and integration patterns across the platform
• Introduce improved governance, documentation, and delivery rhythms

• 57+ years of experience as a Program Manager or Portfolio Manager
• Proven direct leadership experience, including hiring, interviewing, and performance reviews
• Strong background in process creation, documentation, and organizational maturity
• Experience working in Agile environments with Product Managers, Product Owners, Scrum Masters, and engineering teams
• Hands‑on experience with delivery and planning tools, including:
• Wrike
• Planview (or transitioning to Planview)
• Azure Dev Ops (ADO)

• Experience in Property & Casualty (P&C) insurance
• Prior experience using Planview and/or Azure Dev Ops in scaled delivery environments