Team Captain Sport & Outdoor

Overview

At DICK’S Sporting Goods we believe in how positively sports can change lives. Our mission is to create confidence and excitement by equipping athletes with the gear, knowledge and support they need to achieve their dreams. We are committed to an inclusive and diverse workforce that reflects the communities we serve.

As Team Captain – Sport & Outdoor you will:
1) Deliver outstanding athlete experiences by anticipating needs and providing accurate product information.
2) Uphold merchandising and presentation standards by following floor sets, signage, inventory presentation, replenishment standards and other established procedures.
3) Promote and lead company programs such as customer loyalty, warranty sales and credit card enrollment.
4) Contribute with the Store Manager and Assistant Store Manager to develop and execute 30‑60‑90 day plans that support business priorities and operational initiatives.
5) Act as Head Coach when required, overseeing opening/closing procedures, front‑end & cash office functions, and teammate supervision.
6) Communicate departmental goals and plans, assign tasks and monitor progress to meet sales, payroll and financial objectives.
7) Build and lead a high‑performing team through hiring, onboarding, training, coaching, performance management and retention.
8) Foster a welcoming environment for teammates and customers, ensuring compliance with safety, loss‑prevention and operating procedures.

• High School Diploma or Equivalent
• 1–3 years of experience
• Previous retail/customer‑facing experience required
• Previous people‑leadership experience preferred

During virtual interviews, cameras must remain on throughout the process. AI tools are not permitted to be used by candidates at any point. Offers are contingent upon a satisfactory background check, which may include . Candidates needing accommodations are encouraged to reach out.