Vice President Of Operations

Vice President of Operations Are you looking for a place where you can bring your leadership skills in directing and developing brand operations for Aire Serv? The Vice President of Operations will be responsible for directing, administering and coordinating operations in support of the policies, goals and objectives established by the President.

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

As a Vice President of Operations on the Aire Serv team, a typical day for you will include:

Support the President in the development, operation and promotion of the Company’s business and brand.

Assist the President in the execution of short term and long-range plans and budgets for the concept based on corporate goals and growth objectives.

Support the President in leading the franchise system to meet weekly, monthly, annual sales and earnings before interest and taxes (EBIT) budgets.

Drive year over year same store sales growth by providing overall leadership, direction and guidance in the establishment and maintenance of consistent operations throughout the franchise system.

Establish operating policies consistent with broad policies and objectives of the Company and ensure their execution. Develop and enhance the uniqueness of the “brand” or “system”. Regularly and systematically evaluate the results of overall operations, and of the franchisees’ businesses, and report the results to the President.

Hire, develop, oversee, and manage a staff of Franchise Business Coaches in order that they understand and execute their responsibilities correctly. Manage other support personnel as may be assigned by the President.

Work with the Franchise Business Coaches in monitoring the franchisees’ financial performance and health on a regular basis. This would include helping them to develop financial budgets and operating plans on an annual basis.

Assist the Franchise Business Coaches in working with and supporting the franchisees as necessary.

Develop and report regularly on Key Performance Indicators for the Franchisees.

Ensure that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.

Develop and implement procedures and tools to promote communication and adequate information flow between the Company and its franchisees. Consistent communications to the franchise owners on system updates, upcoming events and other relevant information is required.

Assist and organize regional meetings, Franchise Business Coach meetings and other staff training sessions. Assist, as necessary, in the monthly basic training classes for new franchisees. The V.P. of Operations could also have the responsibility to design, teach or oversee these initial training courses for franchisees. Support the annual Neighborly Reunion and encourage the franchisees’ attendance and participation.

Assist the Legal department on related company matters. This will require that the Vice President of Operations have a thorough understanding of the Franchise Agreement and related F.D.D.Manage the support team to assist the Compliance Department, when requested, with the collection of franchisees’ receivables and required documentation.

Evaluate and develop new service and product offerings as may be required, including working with the Company’s product vendors and to assist the President in managing these vendor relationships.

Perform other duties as required. These duties may include assignments in job classification other than their own.

Bring your skills and be inspired to achieve success.

Experience:

A minimum of five plus years of Operations, preferably in a franchise and/or retail environment required.

Demonstrated experience as a team leader; leading…