Conference Planner, Exhibit Operations

Conferences Planner – Exhibit Operations

This position is responsible for exhibit operations, service delivery, and sponsorship fulfillment for Gartner’s destination conferences in the North American region.

• Lead operational delivery of all exhibitor elements across multiple B2B conferences, including project management, floor plan management, financial management (forecasting, budgeting, and reconciliation), staff planning, and production scheduling.
• Develop, maintain, and improve exhibit floor plans to maximize revenue opportunities and participant engagement.
• Manage conference budgets with direct responsibility for all costs associated with exhibitor fulfillment and delivery; produce accurate monthly forecasts and manage expenses effectively.
• Serve as onsite lead for exhibit delivery at conferences, managing the production schedule, agency partners, vendors, and conference staff.
• Develop and maintain exhibit inventory related to the show floor, speaking sessions, and other marketing opportunities.
• Analyze data to determine the best course of action for various conference elements.
• Manage and maintain an online portal that holds all logistical information and details for exhibitors to ensure a high‑value client experience.
• Anticipate and react to client requests with a service focus that drives exhibitor retention.
• Liaise with key conference partners and internal team members to ensure successful conference execution, building and maintaining strong, trust‑based relationships.
• Achieve operational excellence and process efficiencies across all aspects of conference delivery.
• Develop a comprehensive understanding of Gartner’s conference business including the value proposition for attendees, exhibitors, and each exhibitor product.
• Standardize operational processes, project management, and best practices in both planning and onsite execution stages.
• Apply innovative and creative approaches to team management, engagement strategy, and operational execution.

• Bachelor’s degree preferred.
• 1‑3+ years of experience in event management, experiential marketing, event marketing, and/or tradeshow management.
• Proven event operational skills, including production schedules, budget management, and event staffing.
• Project management experience on detailed programs with multiple variables and dependencies.
• Proven experience managing agency and vendor partners.
• Strong interpersonal and relationship‑building skills with senior‑level professionals, cross‑functionally, and with agency partners.
• Creative, innovative, and strategic thinker with strong attention to detail.
• Strong financial management skills.
• Motivated team player with a desire to learn and grow.
• Excellent oral and written communication skills, including presentation abilities.
• Effective problem‑solving, time‑management, and organizational skills.
• Demonstrated ability to adapt, implement, and manage change while striving for continuous improvement.
• Passionate approach to delivering exceptional results.
• Ability to thrive in high‑pressure situations.

• Base salary range: $50,000 – $74,000 USD (actual salary may vary by education, experience, performance, and location).
• Eligible for an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan.
• Market‑leading benefits: generous paid time off, 401(k) plan with up to $7,200 annual match, company stock purchase plan at discount, and additional perks.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities.

Reasonable accommodations are available for applicants with disabilities upon request.