Customer Service Team Lead — Health Insurance
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-08-22
Listing for:
GuideWell
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Guide Well in Irving, Texas seeks an Assistant Manager of Customer Service to lead a team of Client Resolution Specialists and Customer Service Representatives. You will oversee escalation handling, staffing, onboarding, coaching, and performance reviews in collaboration with HR and operations.
Qualifications include 2+ years in health insurance, 1+ year supervisory experience, a related Bachelor’s degree or equivalent, excellent verbal and written communication, a professional phone demeanor,
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