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Health Insurance Customer Service Team Lead
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-09-09
Listing for:
Florida Blue
Full Time
position Listed on 2026-09-09
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Florida Blue is seeking an Assistant Manager of Customer Service to lead a team of Client Resolution Specialists and Customer Service Representatives at our Irving, TX location. You will act as the escalation SME, guide staffing, monitor metrics, coach staff, and partner with HR for staffing, onboarding and disciplinary actions.
The role requires supervisory experience in health insurance, strong communication skills, and proficiency with Microsoft Office.
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