Social Media Communications Engagement Manager

POSITION OVERVIEW

The Social Media Communications Engagement Manager will lead the organization’s social media presence and member engagement strategy across digital platforms.

• Competitive $85,000 annual salary with a full-time, direct-hire opportunity.
• In-person role in Euless, Texas working closely with the communications team and organizational leadership.
• Opportunity to lead social media strategy and digital engagement for a nationally recognized professional association.
• High-impact role with visibility across communications, leadership, volunteer groups, and key stakeholders.
• Opportunity to shape innovative social media, member engagement, and digital communications initiatives.

• Develop and manage the organization’s social media strategy, ensuring alignment with broader communications and organizational objectives while identifying opportunities to improve member engagement.
• Oversee daily social media activity, including content publishing, community management, real-time communications, rapid response, sentiment monitoring, and escalation of sensitive issues.
• Lead social media campaigns and content planning, including messaging, editorial direction, scheduling, quality control, and optimization for platform-specific best practices.
• Monitor social conversations and member sentiment to identify emerging issues, trends, recurring concerns, and opportunities for outreach, while supporting social listening initiatives with volunteer leaders and committees.
• Track and analyze social media performance, audience behavior, and engagement trends while providing actionable recommendations to leadership and continuously optimizing digital strategies.
• Collaborate with internal teams, volunteer communications leaders, creative partners, and other stakeholders to develop effective campaigns, strengthen digital engagement, and support organizational priorities.

• Strong background in social media management, digital communications, online community management, and audience engagement.
• Demonstrated understanding of social media algorithms, analytics, digital marketing strategies, social listening, and sentiment analysis.
• Proven ability to develop and execute campaigns that drive measurable engagement and reach.
• Exceptional communication, crisis management, problem-solving, and stakeholder engagement skills, with the ability to maintain a consistent organizational voice.
• Familiarity with social media monitoring and analytics platforms such as Meltwater or similar tools, as well as experience recognizing emerging trends and bot/AI activity.

• Salary: $85,000 annually
• Full-time, direct-hire position
• In-person, Monday–Friday in Euless, Texas
• Minimal travel, if any
• Benefits package offered by the organization

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class.

We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.