Patient Care Coordinator| Irving, TX

Home Health Administrative Assistant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Home Health Administrative Assistant is responsible for preparing physician orders/485s/Face to Face (F2F) for physician offices. Assists with checking in the signed documents once returned from the physician office. Reviews admit paperwork for accuracy. Scans all documentation into patient's electronic medical records (EMR) daily. Reviews and clears out Print Que daily, faxes, missed visit notes, communication notes, prepares therapy evaluations to fax, and other clinical documentation as needed.

Responsible for reviewing the Notice of Medicare Non-Coverage (NOMNC) form and Discharge Outcome and Assessment Information Set (OASIS) forms for accuracy and correct completion dates. Assists with the preparation of the NOMNC/Discharge Summary information for monthly audits. Assists with monitoring supplies on hand and coordinating with director to aid in the ordering of home health nursing supplies for field clinicians and patients.

Hours:

Monday - Friday, 8AM - 5PM

Location:

6161 N State Highway 161 Irving, TX 75038

Primary Responsibilities:

• Responsible for reviewing patient documentation turned in by field clinicians for accuracy
• Prepares all physician orders and plan of treatments for the community liaison to return to the physician's office for signature
• Assist community liaisons with preparing spreadsheets of outstanding physician orders/plans of care for medical directors on weekly basis
• Assists with Follow-up and Tracking of outstanding physician orders that are pending signature
• Reviews and clears out print que daily
• Scans documentation into patient's electronic medical records (EMR) daily
• Faxes communication notes, missed visits, discharge summaries and transfer summaries to physicians daily
• Contacts field clinicians for corrections on paperwork submitted, as needed
• Maintains all physician orders, referral information, and service notes from all disciplines, lab reports, and other clinical documentation in an organized manner
• Assists with phone calls in office providing excellent customer service
• Communicates messages for Clinical Team Manager (CTM) regarding physician orders and patients' concerns
• Reviews outstanding documentation lists daily, works with CTMs on current lists for completion from field clinicians
• Assists with managing and ordering of the home health nursing supplies, maintaining supply room with adequate supplies and sufficient par levels
• Perform general clerical duties in support of patient services. These include, but are not limited to, answering phones, copying, faxing
• Responsible for checking email and kmail in the Electronic Medical Record (EMR), entering patient information into the secure messaging system and responding to time-sensitive messages from customers, managers, and leadership
• Demonstrates personal responsibility regarding attendance and punctuality and adheres to the code of conduct policy set forth by UHG
• Performs additional duties as assigned by manager

What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock…