Quality Manager

Quality Manager
Salary: $90,000-$100,000

Location:

Irving, TX

We are seeking an experienced Quality Manager to lead quality assurance and quality control operations within a high-volume distribution environment supporting the retail DIY, OEM, and professional plumbing wholesale markets. This role is ideal for a hands-on quality leader with strong ISO 9001 experience, Lean/Six Sigma methodology expertise, and a proven background managing quality in a high-SKU environment.

The Quality Manager will partner closely with Engineering, Sourcing, Operations, and Supply Chain teams to ensure product quality, supplier performance, regulatory compliance, and continuous improvement initiatives across a diverse plumbing product portfolio.

Key Responsibilities:

• Lead quality operations across inbound, in-process, and outbound product flow to ensure compliance with quality standards and customer expectations.

• Develop and manage supplier quality programs including audits, corrective actions, scorecards, and defect trend analysis.

• Drive root cause analysis and corrective/preventive actions (CAPA) for customer complaints, returns, field failures, and non-conforming materials.

• Establish and maintain inspection standards and quality control plans for a large volume of SKUs across multiple product categories.

• Ensure compliance with ISO 9001 quality standards and support ongoing quality system improvements.

• Utilize Lean and Six Sigma methodologies to reduce defects, improve supplier performance, and enhance operational efficiency.

• Maintain quality documentation, reporting, traceability, and recall readiness procedures.

• Collaborate with Engineering and Sourcing teams on new product onboarding and supplier qualification.

• Train warehouse and quality personnel on inspection procedures, defect identification, and quality expectations.

• Lead and develop quality team members in a fast-paced distribution environment.

Qualifications:

Required:

• Bachelor's degree in Quality, Engineering, Supply Chain, or related field, or equivalent experience.

• 5+ years of quality management experience in a manufacturing or distribution environment.

• Strong ISO 9001 experience and understanding of quality management systems.

• Lean and/or Six Sigma experience with demonstrated continuous improvement success.

• Experience working in a high-SKU environment with complex product lines.

• Proven experience managing supplier quality and driving accountability.

• Strong knowledge of quality tools and methodologies including RCA, 5 Whys, Fishbone, and CAPA.

• Experience with ERP/WMS systems such as SAP or Oracle.

• Excellent communication and cross-functional collaboration skills.

Preferred:

• Experience in plumbing products, building materials, or hardware industries.

• Familiarity with NSF/ANSI standards, low-lead regulations, and cUPC requirements.

• ASQ, Lean, or Six Sigma certification.

• Experience supporting both domestic and international suppliers.

• Experience in distribution center operations.
Work Environment:

• Primarily based in a distribution center and warehouse environment with regular time spent on the floor.

• Occasional domestic and international travel may be required for supplier audits and product onboarding.

This is an excellent opportunity for a quality-driven professional who thrives in fast-paced operations and enjoys building scalable quality systems that support operational excellence and customer satisfaction.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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