ISO Manager Irving, TX

Job Title:

ISO Manager Company:
Group CBS

Location:

Las Colinas / Irving, TX Department:
Quality

Reports To:

VP Breaker Service Shops FLSA Status:
Exempt

Position Summary

Manages the company's Quality Management System (QMS) to build, maintain , and continuously improve ISO 9001 certification across manufacturing and service operations. Scope includes in-house manufacture of new MCC buckets and UL 508A panels, servicing/reconditioning of molded case circuit breakers (MCCBs), insulated case circuit breakers (ICCBs), 480V motor control centers and MCC buckets, and integration of these products into new and existing customer systems.

Ensures all processes meet customer, industry, and certification requirements, including PEARL standards for reconditioned equipment and, where applicable, 10 CFR Part 21 requirements for components supplied to nuclear-licensed facilities.

Key Responsibilities

Modify , implement, and maintain the ISO 9001 Quality Management System from the ground up, including quality manual, procedures, work instructions, and forms covering new MCC bucket manufacturing, new panel manufacturing, and breaker/MCC repair-and-reconditioning operations.

Plan and execute internal audit schedules; serve as primary liaison for external ISO 9001 certification body audits.

Lead nonconformance investigations, root cause analysis, and CAPA closure across manufacturing, repair, and field integration functions.

Manage document control systems, including procedures, work instructions, engineering drawings, bills of material, test records, and quality records retention.

Monitor quality metrics: scrap rate, first-pass yield, customer complaints, supplier quality, in-process/final inspection failure rates on manufactured buckets, breaker test/inspection failure rates, and warranty/return rates on reconditioned equipment. Report to leadership.

Train staff on QMS requirements across engineering, production, bucket fabrication and assembly, panel assembly, and breaker service/repair teams.

Ensure supplier and incoming inspection processes for electrical components (breakers, contractors, terminal blocks, wire, enclosures) and raw materials/components used in bucket manufacturing align with certification standards.

Support customer quality audits and RFQ/ quality-agreement reviews.

Maintain and manage the UL 508A Follow-Up Service Program, including UL label control, production/manufacturing procedures for new buckets and panels, and coordination with the UL field inspector during periodic audits.

Ensure production and service processes align with NFPA 70 (National Electrical Code) and NFPA 79 (Electrical Standard for Industrial Machinery) requirements as applicable to panel board, control panel, and MCC bucket builds.

Interface with engineering to ensure manufactured bucket designs, panel designs, component selection , and short-circuit current ratings (SCCR) comply with UL 508A listing requirements.

Establish and maintain quality procedures for manufacture of new MCC buckets and for the repair, reconditioning, and testing of MCCBs, ICCBs, 480V motor control centers, and existing MCC buckets, including incoming condition assessment, teardown inspection, refurbishment standards, and functional/dielectric test protocols.

Align breaker and MCC reconditioning procedures with the ANSI/PEARL Electrical Equipment Reconditioning Standard (EERS) and Inspect & Test Standard (EEITS), issued by the Professional Electrical Apparatus Reconditioning League (PEARL).

Align breaker and MCC reconditioning procedures with applicable NETA acceptance and maintenance testing standards.

Maintain traceability and certification records distinguishing newly manufactured, reconditioned, and integrated components, including test reports and calibration records for test equipment.

Ensure quality procedures address system integration work — verifying that newly manufactured buckets and repaired/reconditioned breakers and MCC buckets meet fit, function, and rating requirements before installation into new or existing customer systems, in compliance with NFPA 70 installation and labeling requirements.

Oversee calibration program for test equipment used in bucket and breaker testing (contact resistance, insulation resistance, primary/secondary injection testing).

Support and maintain PEARL membership requirements and associated EERS/EEITS standard compliance for the company's reconditioned equipment product line.

Where components are supplied to NRC-licensed nuclear facilities or as…