Community Assistant

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces;
Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work.

We value our employees by offering a competitive benefit package including:

Commission and bonus opportunities

Paid vacation and sick leave
11 Paid holidays

Paid maternity & parental bonding leave

Short & long term disability

Medical/Dental/Vision/Life Insurance
401(k) Match Training, certification, & growth opportunities

Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit  join the NRP Team as a Community Assistant at our BRAND NEW lease-up, The Pullman!

Under the direction of the Community Manager, the Community Assistant is responsible for ensuring excellent customer service in the daily management of the community, coordinating of all aspects of property operations, and working in the capacity of the Community Manager in his or her absence. The Community Assistant role has a strong emphasis on managing administrative aspects of the community while working to establish a quality living environment for residents.

Essential Functions Statement(s):

Financial/Administrative Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property’s financial performance

Complete re-certifications as required by The NRP Group policies and procedures at tax credit communities.

Maintain and organize all resident files

Responsible for maintaining accurate payroll reporting including e-time editing and bonus preparation

Marketing

Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared

Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases

Maintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthly

Assist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards

Review and analyze weekly traffic reports and numbers, assist with weekly marketing meetings

Monitor direction of rental activity and all onsite sales, marketing outreach, and advertising plans

Customer Service Assists in planning and preparation of resident events

Complete a daily inspection of the property and market-ready units

Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met Provide excellent customer service and…