Assistant Starbucks Manager

• Locations 2200 W SHADY GROVE RD, IRVING, TX, 75060, US
• Banner Albertsons
• Union Status Non-Union

DUTIES AND RESPONSIBILITIES Customer Service & Sales

• Maintain an atmosphere of enthusiastic customer awareness with a strong emphasis on fast, friendly customer service.
• Assist customers by making product suggestions, filling special orders, and offering food‑preparation recommendations.
• Engage in suggestive selling through telephone interactions, in‑store announcements, and one‑on‑one customer interaction.
• Answer incoming calls professionally; resolve customer concerns appropriately and escalate to the Store Director when necessary.

• Possess full knowledge of all department duties, including preparation, brewing, and serving beverages and food items.
• Maintain proper and efficient product preparation and packaging techniques for all Starbucks products.
• Operate all Starbucks‑related equipment, including:
  • Coffee grinders, coffee machines, espresso machines
  • Blenders, ovens (conventional & microwave)
  • Kitchen utensils, scales, printers, and pallet jacks
• Brew coffee and tea according to company standards.
• Maintain hot and cold food items per temperature and quality guidelines.
• Ensure product temperatures are maintained in all stages of preparation, display, and storage.

• Operate electronic cash registers accurately to total customer purchases.
• Accept various forms of payment and provide correct change.
• Ensure proper procedures and workflow for the Starbucks coffee bar layout.

• Maintain case cleanliness, sanitation, and visual appeal of all Starbucks displays.
• Ensure the cleanliness and safe operation of all Starbucks equipment and the surrounding work environment.
• Maintain orderly, stocked, and visually appealing displays, rotating and removing outdated or spoiled products promptly.
• Ensure compliance with company sanitation, safety, and cleanliness standards.

• Schedule employees to ensure proper coverage and service levels.
• Supervise, train, and assign duties to Starbucks team members.
• Train employees in store policies, customer service expectations, beverage preparation, and proper record‑keeping procedures.
• Identify employees with strong potential and support development toward advancement opportunities.
• Monitor employee productivity and evaluate overall performance.
• Initiate personnel actions such as interviews, transfers, promotions, and disciplinary steps.

• Plan daily Starbucks operations and monitor production processes to ensure efficiency and profitability.
• Prepare sales and inventory reports; conduct physical inventory every 4 weeks.
• Maintain and organize the cooler and back‑room storage areas.
• Manage and control inventory to ensure adequate product quantity, quality, and freshness in accordance with division standards.
• Build and maintain promotional and seasonal beverage displays.
• Understand and execute all opening and closing procedures for the Starbucks department.
• Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook.

• Perform receiving duties including:
  • Breaking down loads
  • Verifying orders using invoices
  • Inspecting product quality
  • Reporting shortages
  • Stocking and rotating product
• Adhere to proper temperature and storage guidelines.
• Follow correct packaging and labeling procedures.
• Process administrative paperwork and maintain accurate departmental records.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District…