Banquet Server

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Banquet Server at the Irving Convention Center. This is a hands‑on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

• Greets all guests with enthusiasm and friendliness.
• Serves food and alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and the facility accurately and in a friendly manner.
• Does side work during non‑busy hours.
• Speaks to all guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Maintains a professional appearance at all times.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Maintains a professional relationship with all coworkers.
• Follows checklists and standard operating procedures.
• Maintains a safe, clean, organized and stocked work area.
• Maintains full knowledge of menus, recipes and other pertinent information.
• Constantly increases knowledge of food, beverages and other products and services.
• Ensures that guests have a positive and memorable experience.
• Is responsible for constant sanitation, organization, and proper food handling.
• Reports for work in proper uniform according to the scheduled time.
• Other duties as assigned by the Food & Beverage Manager and/or Banquet Captain.

• Education and/or Experience
  • High school diploma or equivalent.
  • Minimum 6 months experience required.
  • Facility/industry experience preferred.
• Skills and Abilities
  • Knowledge of catering services and terminology.
  • Strong guest service skills.
  • Works well with others.
  • Receives and carries out instructions in a timely manner.
• Other Qualifications
  • TABC preferred but not required.
  • Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends and holidays.
  • Some travel as needed.

• Regularly required to move around the facility; to stand for long hours during events; talk and hear.
• Position may require work inside or outside of the building, as needed by events.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.