Irving Produce - Overnight Perishables Spec

Responsibilities

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

• As a Perishable Specialist, you will be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.
• Once you're eligible, you ll become an Owner in the company, so we re looking for commitment, hard work, and focus on quality and Customer service. "Partner-owned" means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
• We are looking for candidates with HEART FOR PEOPLE, HEAD FOR BUSINESS, and PASSION FOR RESULTS, as described below.

• Customer Service
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans in items on Telxon for production
  • Assists in technical areas as needed
• Sales
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items, and to increase sales
• Food Safety / Sanitation
  • Cleans and sanitizes display cases; properly operates / maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures

• Additional Department-Specific Responsibilities
  • Aguas:
    Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral:
    Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal record when appropriate
  • Market:
    Cuts, trims, and prepares meat for service counter; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat prep and process equipment
  • Produce:
    Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers; cuts, wraps, and prices produce to be placed on sales floor; maintains signing program
  • Seafood:
    Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers

• What is your background?
  • Minimum age 18 (mandatory)
  • High school diploma (or equivalent)
  • 1+ years of experience
  • Completion of Company Orientation and Safety Training
• Do you have what it takes to be a fit as an H-E-B Perishable Specialist?
• Needed Skills
  • Computer systems knowledge (Telxon, ACR, label machine)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
• Can you...
• Role Capabilities
  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Perform the following, based on your Department

• Constantly reach at waist
• Frequently stand, walk, pivot, arm push/pull, grasp
• Frequently be exposed to wet, cold conditions
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
• Occasionally be exposed to hot conditions, ambient temperatures, loud noise
• Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs

• Constantly reach at waist
• Frequently stand, walk, pivot, push / pull with arms, grasp
• Frequently be exposed to wet, cold conditions
• Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
• Occasionally be exposed to hot conditions, ambient temperatures, loud noise
• Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
• It is Partners  responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

05-2014