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Customer Service & E-Commerce Team Leader; Customer Service, In-Store Shopper Department Manager

Job in Irving, Dallas County, Texas, 75014, USA
Listing for: Whole Foods Market
Full Time position
Listed on 2026-07-25
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Job Description & How to Apply Below
Position: Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
Whole Foods Market -  - Responsibilities:
Deliver outstanding customer experience and oversee both in-store customer service and online order fulfillment;
Monitor staffing, scheduling, and labor utilization to meet in-store and online order demands;
Coach, mentor, and develop Associate Team Leaders, Supervisors, and Team Members;
Hire, onboard, evaluate performance, and take corrective actions as needed;
Collaborate with store leadership and 1P/3P partners to ensure programs and initiatives are implemented
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