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Retail CX Team Lead: Empower & Delight Customers
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-27
Listing for:
IKEA Gruppe
Full Time
position Listed on 2026-07-27
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
IKEA in Texas is hiring a Customer Relations Team Lead responsible for coaching co-workers across Cash Lanes, Click and Collect, Home Delivery, and related areas to deliver a consistent, joyful customer experience.
You will hire, onboard, and develop team members, monitor KPIs, and ensure compliance with policies. The role requires at least 3 years of leadership in retail and a passion for people. Benefits include paid time off, health plans, and employee discounts.
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