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Retail Experience Lead – Pet Care & Service
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-31
Listing for:
PetSmart Store Support Group, Inc.
Full Time
position Listed on 2026-07-31
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Support
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service while upholding the company’s vision, mission, values, and strategy. This role drives pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results.
This role has shared responsibility for the safety of people and pets, store cleanliness, merchandising and associate engagement.
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