Sales Development Representative

Job Description About Austco

Austco is a global manufacturer of hospital and clinical communications hardware and software. We make innovative products that help nurses and caregivers as they care for their patients. Listed on the Australian Stock Exchange, Austco builds the most advanced nurse call and clinical communications technology in the world. Austco's corporate head office is located in Melbourne, Australia. Our international offices are in the USA, Canada, the UK, Singapore, and New Zealand.

The R&D and Order Fulfilment business units are based in Dallas, Texas.

You will work closely with an experienced sales team and proven solutions that improve patient care. This role is an opportunity to build strong selling skills in a growth-oriented healthcare technology company. Austco fosters a collaborative culture focused on innovation, accountability, and professional growth. Career Path Opportunities into a Territory Manager Role or Other Sales Roles.

We are seeking a motivated Sales Development Representative (SDR) to join our sales team in Irving, TX. This is an in-office position. The SDR will focus on outbound prospecting, cold calling, and appointment-setting to generate qualified meetings and pipeline for Territory Managers across the region. This is an important role in our continually expanding sales team, ideal for a goal-driven communicator who thrives in a fast-paced sales environment.

• Conduct high-volume outbound outreach (cold calls, emails, social) to healthcare prospects (hospitals, long-term care facilities, health systems) within assigned territory.
• Qualify inbound leads and convert them into booked meetings for Territory Managers.
• Research prospects and build targeted lists; tailor outreach messaging to stakeholder roles (e.g., Director of Nursing, CTO, Clinical Engineering, VP of Operations).
• Maintain accurate CRM records (activities, contact information, opportunity status) and follow established sales processes. Austco currently uses Zoho.
• Collaborate with Territory Managers and Sales Leadership to refine messaging, cadences, and target lists.
• Achieve weekly/monthly pipeline generation targets.
• Participate in team meetings, training, and role-plays to continuously improve performance.
• Provide market feedback and intelligence to support territory strategy.

• 1–3 years of outbound sales, BDR/SDR, or telephone-based appointment-setting experience (healthcare experience strongly preferred).
• Strong phone presence, excellent verbal and written communication skills.
• Self-starter with persistence, resilience, and a track record of meeting assigned targets.
• Comfortable using CRM systems (Zoho/Salesforce preferred) and sales engagement tools.
• Ability to research and quickly understand healthcare facility structures and buying roles.
• Reliable transportation and ability to work onsite in Irving, TX.

• Experience in selling technology, medical devices, clinical software, or services to hospitals or long-term care.
• Familiarity with decision-making processes in acute care and post-acute settings.
• Knowledge of consultative selling and value-based messaging.

• Competitive salary, depending on experience
• Healthcare including, but not limited to Medical, Dental, Vision, FSA
• Company Wellness & Dependent Summer Camp Reimbursement Programs
• Education Assistance Program
• Employee Referral Program
• Employee Paid Short-Term Disability, Long-Term Disability, Life Insurance and other insurance programs
• 401k contributions with a 3% company match after 6 months of service
• Paid company holidays, sick days & vacation days
• Team Lunches and Company Events
• Professional Development Opportunities

Austco Healthcare provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.