Director, Data Solutions; Agency & Platform
Listed on 2026-05-16
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Sales
Client Relationship Manager
Overview
As Director, Nonprofit Client Development, you will lead a team of data‑focused Account Executives while serving as a senior, credible voice with nonprofit fundraisers, marketers and agency partners.
This role is designed for a people‑first sales leader who is fluent in data and grounded in nonprofit fundraising realities.
How You’ll Make an ImpactYou will be accountable for elevating the quality of partnerships with nonprofit, agency, and broker partners, while building a confident, accountable team that can independently manage and grow its own client relationships. You will act as a player‑coach, modeling strong analytical thinking, clear point of view, and disciplined follow‑through.
You will drive measurable performance, unlock new revenue opportunities, and strengthen Epsilon’s role as a strategic, long‑term partner in the evolving Nonprofit Fundraising and Marketing data ecosystem.
Responsibilities- Revenue Growth: Exceed sales targets and achieve profitability goals through careful planning, client education, and closing new opportunities.
- Client Success:
Drive measurable outcomes by implementing tailored solutions that address unique client challenges in the Nonprofit sector. - Strategic
Collaboration:
Facilitate alignment across internal teams and external partners to ensure seamless service delivery and shared success. - Leadership Excellence: Act as a trusted advisor, delivering thought leadership to inspire innovation and create a dependency on Epsilon’s solutions.
- Operational Success:
Oversee account planning, business reviews, forecasting, and contract negotiations, ensuring operational efficiency and client satisfaction. - Management Excellence: Lead by example to foster a culture of collaboration, innovation, and accountability within the team. Develop and mentor associates to achieve their professional development goals, empowering them to deliver exceptional client results while growing their own skills.
- Exceed Sales Targets: Drive client growth by leading a high‑performing sales organization that consistently meets and surpasses revenue goals. Use your expertise to find opportunities, shape solutions, and close deals that deliver measurable business outcomes for clients.
- Who you are: A dynamic and strategic leader with deep expertise in the media and programmatic space, excelling in a fast‑paced environment with agencies to achieve impactful outcomes.
- Demonstrates strategic consultative and technical selling skills, creating data‑driven strategies across all Epsilon solutions and aligning client needs with Epsilon’s enterprise offerings to deliver measurable business value.
- Maintains trusted advisor relationships with C-level and senior management. Uses clear and effective interaction to present Epsilon’s unified message. Negotiates complex contracts and resolves challenges while preserving client happiness.
- Brings thought leadership to the team by mentoring peers and leading special projects. Encourages a practical approach and consistently uses business insight to align strategies with Epsilon’s corporate outcomes.
- Exhibits professionalism and emotional intelligence in challenging situations, effectively managing conflict and delivering difficult messages in a way that maintains strong client and internal relationships while getting results.
- Extensive Leadership
Experience:
10+ years of experience in successful sales, driving revenue and leading client‑facing teams, within Nonprofit or Data sectors. - Data Expertise:
Proven ability to navigate the industry’s unique challenges, regulatory landscapes, and business priorities. - Strategic Insight:
Strong understanding of data‑driven marketing, third‑party data utilization in platform, to drive acquisition, retention, and personalization. - Analytical
Skills:
Expertise in advanced analytics and measurement models (e.g., generating consumer insights from profiles and consumer insight studies, providing clients with data‑driven recommendations for targeting). - Relationship Management:
Cultivate strong, collaborative relationships with internal teams, including sales, product, analytics, and delivery, to ensure seamless execution of client…
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